Customer service

Customer Service

Customer service

Customer Service

Shipping & Delivery

1. Shipping & Delivery Method: Greenleaf Health Care Inc. uses Canada Post and UPS Xpress, APLUS Express or Tracked Packet to deliver your order to make sure you will receive your order on time. Once you place an order with Greenleaf Health Care Inc, you will receive an Order Confirmation email to confirm your order details. You can check your order information online.

 2. Shipping & Delivery Time:  One business day after your order confirmation sent

 3. Free Canada Delivery with orders over U$300.00.

 4. Ship to North America and other international country, please contact us for shipping estimate. 

 5. For any questions, please call Toll Free 1-855-57- GREEN (47336)

 6. E-mail:  info@greenleafhealth.ca

Privacy & Security
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Returns & Replacements

1. Return:

All products are checked carefully before delivery. We are very pleased and honored to help you have a wonderful shopping time here. All products from our website could be exchanged or returned within 30 days with a prove of purchase. The items should be returned in their original, undamaged packaging condition and in an unused condition.

CAUTION: For the first time user for CA Greenleaf Massage Lotion, please ensure to put a small amount of lotion on the arm for side effect test. If no rush or any other uncomfortable sign appeared after 10 minutes,  follow the user instruction to use the product.

2. Replacement:

In order to replace a product, the shipping charges, all duties, taxes and additional fees for international exchanges are to be paid by customer, except for the faulty item produced by Greenleaf Health Care. Please e-mail us the tracking number once the package is sent out to us. We are not responsible for returned products lost in the post.

3. Refund:

If any purchased product from this website is found to be faulty,such as incorrect size, color ect, you have the right to return it and claim for a FULL REFUND, also you can require exchange without any extra cost.
Please be aware that shipping fee is not refundable, except that items have been returned because they are faulty.

Payment, Pricing & Promotions

1. Payment for Online Orders: 

Our online store accepts Paypal, Visa or MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

2. Offline Orders:

We accept Visa, MasterCard, Interac Online or mailed in Cheque for any other orders outside of our online store. please call Toll Free 1-855-57- GREEN (47336) to place an order over the phone. 

3. Taxes:

Greenleaf Health Care Inc. will charge and withhold the Provincial and Federal tax for orders of the company headquarter origin tax. 

4.Multiple Product Orders:

We will attempt to ship all products contained in your order at the same time although products that are unavailable at the time of shipping will be shipped once they become available, unless we are informed otherwise. We will only be charge for products that are sent in a shipment, plus any other shipping charges. 

5. Out of Stock Items:

Your order will be shipped as the product become available however there may be occasions when the product (or products) you have ordered are out of stock which will delay fulfilling your order. We will inform you of any out of stock products that are unavailable for immediate shipment and you may cancel your order at any time prior to shipping.